Shipping and Returns
We offer a Free Ground Shipping for USA and Canada orders. No promo code needed.
We will accept returns on any unused and unwashed item within 20 days of purchase. Once we receive the original item(s), you will receive a store credit as a personal coupon code for the paid amount (excluding any shipping costs). The coupon code will be send to the email that you used while placing your original order.
Be sure to include your name and order ID with the package you are sending back to us. Please mail your return package to:
24539 Park Granada
Calabasas, CA 91302
For your protection, we recommend you return all items via a traceable carrier such as USPS, UPS or FedEx. JTRS, Inc.is not responsible for packages not received if a tracking number is not provided. Returns and exchanges must be returned prepaid; we cannot accept C.O.D. deliveries.
Once we receive the original item(s), you will receive a store credit in the amount you paid (this excludes any shipping costs) within 48 hours or 2 business days.
If you would like help with a return, or new purchase, email us at firstname.lastname@example.org